Which of the following is an example of non-verbal communication?

• A. Written reports
• B. Facial expressions
• C. Formal presentations
• D. Group discussions

Answer: (B)

Non-verbal communication encompasses all forms of expression that do not involve spoken or written words. Facial expressions are a quintessential example of non-verbal communication because they convey emotions, attitudes, and reactions without the use of language. A smile, frown, or raised eyebrow can communicate a wide range of feelings, such as happiness, sadness, surprise, or skepticism, effectively influencing how messages are interpreted in a social context.

In contrast, written reports, formal presentations, and group discussions primarily rely on verbal or textual elements to convey information. While they can include some non-verbal aspects, like tone of voice or gestures in a presentation, their core component centers around the use of words to facilitate communication. This distinction emphasizes the unique role that non-verbal cues, such as facial expressions, play in enhancing or clarifying the communication process.